Frequently Asked Questions

Journaler crashes, what can be done to fix that?

Please contact us and send the crash logs to support@a25apps.com. Crash logs help us finding the reason why the app crashes, thus we can find a solution faster.

Why is mobile LiveJournal version used for showing comments?

This is limitation of LiveJournal API. Comments can't be retrieved directly from the LiveJournal servers via API methods.

Is Dreamwidth support planned?

Sorry, Dreamwidth support is not planned. Dreamwidth is not a clone of LiveJournal, it is a fork – they have copied LiveJournal some time ago. Afterwards Dreamwidth dev-team have developed their copy and right now it is incompatible with LiveJournal.

I want to write a review about Journaler in my blog or journal. Can I get a promo code?

Yes, you can. Please send your request to support@a25apps.com. Don't forget to write your name and the address of the site where you plan to publish your review. Please note that we can reject your request for any reason.

I have more questions about Journaler. Where can I ask them?

If you can't find answer to your question here, you can send us an e-mail to support@a25apps.com. Also if you have any suggestions on how to improve Journaler, please send them to this e-mail.